About
Support shouldn't
feel like a chore.
Artificial Intelligence, at its best
Our AI takes care of the tedious work of ticket qualification and routing, ensuring customers are immediately connected with the right expert.
Looking for greater automation? Enable our AI Resolution Agent to independently resolve recurring Level 1 support requests.
Customer satisfaction measurement, the finest on the market
Go beyond simple ratings. Design tailored surveys from scratch or using templates and survey libraries, control how feedback is collected (anonymity, one-time responses, expiration settings), and get notified instantly whenever a response falls below your target satisfaction threshold.
Pricing that's fair and transparent
No more costly, inflexible per-seat subscriptions. With CXPLY, you only pay for what you use: €1 per ticket processed by either a human agent or an AI agent. Meanwhile, AI-driven automation and smart ticket routing operate behind the scenes to reduce costs, boost productivity, and maximize your return on investment.
Support & Custom Development, a team that grows with your business
Your company is unique, and your software should reflect that. Our experts provide custom development services and bespoke integrations tailored to your requirements. Combined with fast, reliable customer support, we ensure you have the guidance and technical expertise you need every day.
